PEIKKOBILBO
Privacy notice
This notice explains how PEIKKOBILBO processes personal data when you browse, contact us or request a quote. Requests are handled internally and stored on the website and in the D1 database. OpenAI Sites is used to host the website and D1 for the enquiry database.
Controller and contact details
The data controller is PEIKKOBILBO, VAT no. 02131060473, with registered office at Loc. San Pellegrino al Cassero 27, Sambuca Pistoiese (PT), Italy. The website also lists REA PT-627660, ATECO activity 47.52.20, WhatsApp +39 3534088406 and peikkobilbo@gmail.com. For privacy requests, use the email address above and state that your message concerns personal data.
Data and purposes
When you submit a quote form, we may process the information you provide (for example, name, contact details, location, product, configuration and message) to respond, clarify your request and prepare a quote. This is necessary to take pre-contractual steps at your request. If you contact us by email or WhatsApp, we process the information in your message to handle it and reply. Technical connection and security data may be processed to operate and protect the website, according to the logs and settings actually configured.
For the hospitality form we also process the request type, selected topics and, if provided, the property name. We use this information to route the enquiry and provide the support requested, including under an existing relationship.
WhatsApp contact attempts
If you choose to continue to WhatsApp from this site, we record the number you provide and the date of the attempt to handle your contact request. The number is needed to use this feature. The attempt is recorded even if the chat does not open. You send the message in the chat and your use of WhatsApp is subject to its terms.
If the contact does not lead to a contract, the attempt is deleted after 90 days when the contact forms or the management area are next used.
Optional marketing
We will use your contact details for news or offers only if the form presents a separate, optional and unticked choice and you give consent. Refusing does not prevent you from requesting a quote. You can withdraw consent at any time using the privacy contact details; withdrawal does not affect the lawfulness of earlier processing.
Recipients and transfers
Requests are handled internally by PEIKKOBILBO and stored in the D1 database; no external CRM is used. OpenAI Sites is used to host the website and D1 for enquiries. If new integrations that process personal data are enabled, this notice will be updated.
Retention and security
Quote requests that do not lead to a contract are deleted from operational systems 12 months after the request. Deletion runs the next time the quote request flow is used or the request management area is accessed. Data for requests that lead to a contract are processed to manage the relationship and applicable obligations. This notice does not specify technical backup retention periods.
Your rights
Where provided by the GDPR, you may request access, rectification, erasure, restriction and portability, and object to processing based on legitimate interests. You may also withdraw consent where processing relies on it and lodge a complaint with the competent supervisory authority, in Italy the Garante per la protezione dei dati personali. To exercise your rights or contact the controller, email peikkobilbo@gmail.com. Responses are provided within the time limits and under the procedures set by the GDPR.