Downloadable guides

A hot tub heats the water you sit in. A sauna heats the air inside a cabin. Start with how many people will use it at once, when you want to use it and where you would like to spend that time.

Mark out the model’s external footprint, the clearance for doors or covers and the space needed to reach the heater and other components. For a hot tub, allow for its full weight, including water and people. Have the load capacity of terraces and raised structures checked before ordering.

Note the postcode, where the vehicle can stop and the narrowest point between there and the final position. Mention gates, steps, slopes, turns and overhead obstacles. For a bulky item, agree how it will be unloaded, who will receive it and who will move it into place.

Delivery is kerbside unless otherwise agreed. Collection in Sambuca Pistoiese is arranged by appointment. Tell us which option you prefer when asking for a quote.

Some tubs include the heater, and others can be paired with a compatible one. If you choose wood, check flue position, ventilation and clearances with the person advising on installation. For an electric option, have a qualified professional check the supply, connection and protective equipment.

Before choosing accessories, think about how you will fill and drain the tub, where you will put the cover and how you will reach the filter if fitted. Steps, a cover or a filtration system make sense when they suit both the model and the space.

For water treatment, freezing weather, cleaning and taking the tub out of service, follow the instructions for your tub and the components installed. Keep the model details handy when contacting support.

Keep the manuals for the hot tub, sauna, heater and any fitted accessories. Before lighting or filling, consult the instructions for your model and have the specified checks completed. Supervise wood-fired heating.

Include the model or configuration you are considering, your preferred capacity and the postcode. Add dimensions, access details, preferred delivery method and questions about what is included, compatibility or timing. If a price is indicative or on request, ask what the quote includes.